摘要 : Consumer policy is already being shaped by a combination of governance models. This position paper argues that complexity-oriented convergence models are a timely addition. Modern day consumer policy is characterized as interactiv... 展开 Consumer policy is already being shaped by a combination of governance models. This position paper argues that complexity-oriented convergence models are a timely addition. Modern day consumer policy is characterized as interactive and integrative, replete with shifting boundaries and coalitions and evolving roles for each of state, market and society. This paper focused on governance in the consumer policy arena, arguing that this process needs to acknowledge and reconcile complexity. After describing the basic tenets of complexity theory, two characteristics of contemporary tri-sector interaction (i.e., sector blurring and sector distortion) were discussed. These boundary characteristics necessitate the need for approaches that can accommodate complexity during consumer policy governance. Three examples of the latter were profiled: sector convergence, network governance and cross-sector governance. These conceptualizations accommodate the dynamics, complexity and emergence of contemporary consumer policy governance. 收起