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Purpose - The purpose of this paper is to explore buyer-supplier relationships in the Libyan oil industry during and following the sanction era. This paper, utilising four largely validated critical relationship parameters, seeks ...
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Purpose - The purpose of this paper is to explore buyer-supplier relationships in the Libyan oil industry during and following the sanction era. This paper, utilising four largely validated critical relationship parameters, seeks to flag important buyer-supplier relationship insights. Design/methodology/approach - Desk research is undertaken to explore the selected themes of trust, co-operation, commitment and communication, which are critical to effective dyadic buyer-supplier relationships. Subsequently, in-depth interviews were conducted with five key personnel of five Libyan oil companies to examine the impact of sanctions on the selected themes in relation to their buyer-supplier relationships.
Findings - The results highlight interesting differentials between the two explored areas in relation to the four selected themes: trust, co-operation, commitment and communication. The results indicate that there is a significant gap in understanding the impact of sanctions on the buyer-supplier relationship. Practical implications - This paper is of practical use to academics and practitioners who wish to understand the impact on and implications of sanctions on dyadic buyer-supplier relationships in a developing country. It is also useful to government officials and the oil industry in gaining insights into the effects of sanctions on an economy with significant reliance on the oil industry. Originality/value - There are extensive studies on the key themes of dyadic buyer-supplier relationships. However, there is a gap in understanding the impact of sanctions on buyer-supplier relationship behaviours. The findings in this paper therefore contribute to bridging this gap.
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Approximately one third of the food produced is discarded or lost, which accounts for 1.3 billion tons per annum. The waste is being generated throughout the supply chain viz. farmers, wholesalers/processors, logistics, retailers ...
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Approximately one third of the food produced is discarded or lost, which accounts for 1.3 billion tons per annum. The waste is being generated throughout the supply chain viz. farmers, wholesalers/processors, logistics, retailers and consumers. The majority of waste occurs at the interface of retailers and consumers. Many global retailers are making efforts to extract intelligence from customer’s complaints left at retail store to backtrack their supply chain to mitigate the waste. However, majority of the customers don’t leave the complaints in the store because of various reasons like inconvenience, lack of time, distance, ignorance etc. In current digital world, consumers are active on social media and express their sentiments, thoughts, and opinions about a particular product freely. For example, on an average, 45,000 tweets are tweeted daily related to beef products to express their likes and dislikes. These tweets are large in volume, scattered and unstructured in nature. In this study, twitter data is utilised to develop waste minimization strategies by backtracking the supply chain. The execution process of proposed framework is demonstrated for beef supply chain. The proposed model is generic enough and can be applied to other domains as well.
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Purpose - The purpose of this paper is to explore the significance of cross-cultural training and career attitudes for expatriation career move in the context of China, whether cross-cultural training is perceived necessary, and t...
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Purpose - The purpose of this paper is to explore the significance of cross-cultural training and career attitudes for expatriation career move in the context of China, whether cross-cultural training is perceived necessary, and the consequence of providing such cross-cultural training. Design/methodology/approach - Data were collected from 82 expatriates from a Chinese firm, some of whom were expatriated to a foreign country and others who were expatriated from foreign countries to China. Findings - Expatriates adjusted well, and having a protean career attitude was a decisive factor. While the impact of cross-cultural training prior to departure was not statistically significant, it was well received and considered important. Research limitations/implications - A limitation is the limited sample size. Implications are presented for conducting cross-cultural training. Practical implications - Developing cross-cultural training programs could add value to the firm and its people. Originality/value - Using a particular Chinese firm the paper highlights the value and necessity of cross-cultural training for successful expatriation.
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Organizational knowledge creation, as reflected in new product/service development, is a vital process for firms to master. Critical to the development of new products/services is the management of the front-end phase, which cruci...
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Organizational knowledge creation, as reflected in new product/service development, is a vital process for firms to master. Critical to the development of new products/services is the management of the front-end phase, which crucially determines the eventual fate of a new product/service idea. However, studies on how knowledge is created at the front-end of the new product development process are rare. This empirical paper addresses this gap by focusing on knowledge conceptualization - where new knowledge from its generation is crystallized into a concrete and explicit form. Employing a qualitative methodology, the paper examines ten discontinuous projects and develops a front-end knowledge conceptualization framework. The framework consists of the identified knowledge conceptualization stages and illuminates the pattern of overlaps, outcomes, contributors, knowledge, interactions and volatility across each stage. Our main contribution is a knowledge-based appreciation of the dynamic and interactive nature of the new product/service development's front-end phase in the context of discontinuous innovations, and thence the paper provides clear managerial learning points for the effective management of this phase.
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Purpose - The objective of this paper is to report a case study investigating how organizational
identity evolves during institutional change within a UK building society.
Design/methodology/approach The paper employs an inducti...
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Purpose - The objective of this paper is to report a case study investigating how organizational
identity evolves during institutional change within a UK building society.
Design/methodology/approach The paper employs an inductive case study, which is appropriate for examining such change processes. It builds on grounded theory, considered appropriate for such an explanatory research. Findings - The paper finds that: institutional change, especially regulation and practice changes, serves as the trigger to increasing salience of identity issues, i.e. identity ambiguity, legitimacy crisis
and perceived identity obsolescence; leadership, organizational culture and strategic exercises are
salient apparatuses to tackle identity problems caused by external pressure; and a new identity is
formed as a result of the managerial interventions, characterised by the rediscovery of historical roots,
modernization and dualism.
Research limitations/implications - The paper provides an account of identity change, given a
broader business environment change context within which the organization operates. Utilizing
qualitative study of one case may be taken as a limitation.
Originality/value - The theoretical contribution reflected in the findings has implications for the
interfaces between identity and institutional environment and organizational culture.
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Understanding the sources of customer value in buyer-supplier relationships is viewed as a competitive priority and a key component in a firm's long-term survival. This said, however, research examining relationship value is still...
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Understanding the sources of customer value in buyer-supplier relationships is viewed as a competitive priority and a key component in a firm's long-term survival. This said, however, research examining relationship value is still at a formative stage. This is particularly the case for professional services - which are often characterised by their credence qualities being high in both information asymmetry and perceived risk, and often requiring the provider to determine the needs of the customer - where research exploring customer value is non-existent. This study examines the dimensions of customer value in professional services relationships with credence qualities (commercial insurance) through in-depth interviews with organisational buyers and front-line staff conducted in two separate studies. Six dimensions of customer value are identified and implications for theory and practice are offered.
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Purpose - The purpose of this paper is to discuss the role of reflexivity in ensuring quality in the conduct of qualitative organizational and management (especially case study based) strategic performance management research. It ...
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Purpose - The purpose of this paper is to discuss the role of reflexivity in ensuring quality in the conduct of qualitative organizational and management (especially case study based) strategic performance management research. It argues the importance of research reports to include a reflexive account of the comings and goings about the circumstances that may have impacted upon the research to justify its validity. A project on UK-regulated public utilities is used to illustrate the benefit of such an account and how it may be presented. Design/methodology/approach - The paper draws on a two-year longitudinal research project, which used longitudinal case studies to examine the impact of regulatory policy incentives on the strategic management of UK monopoly network utilities, to present a developed approach for presenting reflexive accounts in qualitative research. It focuses on the longitudinal tracer methodology that allows a close examination of detailed yet holistic operational activities, which is particularly good for strategic performance management research. Findings - The paper suggests that the more explicit the reflexive appreciation during the conduct of the research, the better it satisfies the conditions of reliability and validity which are themselves well-known prerequisites for ensuring quality in qualitative research. Practical implications - Strategic performance management research is characterised by a need to examine closely detailed internal decision-making processes. Such an approach is supported by the emerging activity-based view of management, known as strategy-as-practice, that concerns understanding micro-activities of the organization. The provision of a reflexive account in research reports alerts the reader to these equivocal conditions under which the findings were derived. Originality/value - The paper concludes that an appreciation of the epistemological and ontological positions of the tracer methodology has an impact upon the way in which a reflexive account of organizational research should appropriately be presented. It suggests some potential issues to include in the presentation of reflexive accounts.
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The recent literature on applied energy has emphasized the role of energy storage in the electricity supply chain. However, absence of an integrated valuation framework for services provided by energy storage technologies, owed to...
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The recent literature on applied energy has emphasized the role of energy storage in the electricity supply chain. However, absence of an integrated valuation framework for services provided by energy storage technologies, owed to its limited scope so far, hinders investments in such capital intensive systems. To this end, the feasibility of an alternative operation strategy for energy storage systems (ESSs), based on the use of wind energy surplus, is currently investigated. More precisely, valuation of the policy options available to promote wind-based ESSs is carried out, by employing, for the first time, a comprehensive socioeconomic cost-benefit model that takes into account - among others - initial investment subsidies and feed-in tariffs (FiTs) for ESSs. Pumped hydro and compressed air energy storage covering peak demand are examined, demonstrating that such systems may prove cost-effective if "socially just" FiTs are applied, with our findings however, also supporting the notion that a portfolio of policies can more effectively facilitate investments in the sector.
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Electricity generation in different countries is based on a variety of fuel mixes compromising solid fossil fuels, oil, natural gas, nuclear and renewable energy sources. While in the past, national energy agendas have directed th...
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Electricity generation in different countries is based on a variety of fuel mixes compromising solid fossil fuels, oil, natural gas, nuclear and renewable energy sources. While in the past, national energy agendas have directed the optimal utilisation of domestic resources as a means to achieve supply security, today's environmental debates are influencing the electricity fuel mix in new directions. In this paper we examine the electricity sectors of Germany, Greece, Poland and the UK in an attempt to identify the policy and technology choices implemented in each country. The country selection is deliberately made to facilitate an extended overview of national agendas, varying domestic energy resources and industrialisation levels but still within the common EU framework. The focus is placed on policies related to two objectives, climate change mitigation and improving electricity supply security. The theoretical framework developed provides the possibility to assess the electricity sector independence at a national level using a multi-parametric analysis of the fuel mix data. Through a comparative assessment of the knowledge gained in different countries the authors provide insights and suggestions that allow for an improved understanding of the trade-offs and synergies that various policy options may introduce.
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One feature of the UK Financial Services Authority's (FSA) approach to regulation is the involvement of private actors in the regulatory process. This paper explores the introduction of 'Principles and Practices of Financial Manag...
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One feature of the UK Financial Services Authority's (FSA) approach to regulation is the involvement of private actors in the regulatory process. This paper explores the introduction of 'Principles and Practices of Financial Management' (PPFM) for the management of with-profits funds of UK life insurers, and reports the experience of actuaries as private actors having a key role in implementing the FSA's PPFM framework. Actuaries reported experiencing considerable challenges in implementing the PPFM framework and, while accountability had increased, actuaries expressed scepticism about the ability of consumers and policyholders to make use of the increased amount of publicly available information.
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