摘要: Managing expert system development is complicated by fear of the unknown a new technology and a new approach to problem solving. This thesis proposes a scenario approach to expert system technology planning for the Defense Finance... 展开 Managing expert system development is complicated by fear of the unknown a new technology and a new approach to problem solving. This thesis proposes a scenario approach to expert system technology planning for the Defense Finance and Accounting Service-Cleveland. The intuitive logic method used in this study suggests four scenarios that would progressively take place over time. Ultimately, the expert system technology at DFAS-Cleveland would move towards an open system architecture environment. Expert systems would be run on a network of distributed systems with micro-mainframe connectivity. 收起