摘要
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Purpose - The e-commerce boom presents new challenges for last-mile delivery (LMD), which may bemitigated by new delivery technologies. This paper evaluates the impact of mobile parcel lockers (MPL) ohcosts and CO_2 equivalent (CO...
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Purpose - The e-commerce boom presents new challenges for last-mile delivery (LMD), which may bemitigated by new delivery technologies. This paper evaluates the impact of mobile parcel lockers (MPL) ohcosts and CO_2 equivalent (CO_(2e)) emissions in existing LMD networks, which include home delivery andshipments to stationary parcel lockers. Design/methodology/approach - To describe customers' preferences, we design a multinomial logit modelbased on recipients' travel distance to pick-up locations and availability at home. Based on route costestimation, we define the operating costs for MPLs. We devise a mathematical model with binary decisionvariables to optimize the location of MPLs. Findings - Our study demonstrates that integrating MPLs leads to additional cost savings of 8.7% and extraCO_(2e) emissions savings of up to 5.4%. Our analysis of several regional clusters suggests that MPLs yieldbenefits in highly populous cities but may result in additional emissions in more rural areas where recipientsdrive longer distances to pick-ups. Originality/value - This paper designs a suitable operating model for MPLs and demonstratesenvironmental and economic savings. Moreover, it adds recipients' availability at home to receive parcelsimproving the accuracy of stochastic demand. In addition, MPLs are evaluated in the context of severalregional clusters ranging from large cities to rural areas. Thus, we provide managerial guidance to logisticsservice providers how and where to deploy MPLs.
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