摘要 : Despite the spectacular success of online retailers in recent decades, some inherent weaknesses, including out-of-stock, returns, and order cancellations, still negatively influence the financial performance of online retailers. T... 展开
作者 | Son~ Junghwa Kang~ Ji Hye Jang~ Sungha |
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作者单位 | |
期刊名称 | 《Journal of retailing and consumer services》 |
页码/总页数 | 421-427 / 7 |
语种 | 英语 |
关键词 | Out-of-stocks Returns Cancellations Online retailers Price |
DOI | 10.1016/j.jretconser.2019.02.008 |
馆藏号 | f-118 |