摘要 : Service quality is seen as an important factor that affects client satisfaction and behavioural intention, which are considered as important contributors of business success. This research investigated the relationships between th... 展开
作者 | Riza Yosia Sunindijo Bonaventura H.W. Hadikusumo Thanawat Phangchunun |
---|---|
作者单位 | |
期刊名称 | 《International journal of business performance management》 |
页码/总页数 | 262-276 / 15 |
语种 | 英语 |
关键词 | behavioural intentions client satisfaction construction projects service quality Thailand |
馆藏号 | C-037 |