摘要 : Researchers based in Greece implemented Lean Six Sigma (LSS) in the chocolate production of a manufacturing company in South East Europe. Analysis showed the changes reduced waste and the company benefited financially, organizatio... 展开 Researchers based in Greece implemented Lean Six Sigma (LSS) in the chocolate production of a manufacturing company in South East Europe. Analysis showed the changes reduced waste and the company benefited financially, organizationally and operationally. Although there have been a number of recent papers on LSS strategies, the three authors said it was the first time that a specific toolset for small projects had been proposed based in the DMAIC (define; measure; analyze; improve; control) method. 收起