摘要: Rapid technological advances in the information processing arena are ushering in a new era, which some are calling the information age. Within all the major segments of information processing - data processing, office automation, ... 展开 Rapid technological advances in the information processing arena are ushering in a new era, which some are calling the information age. Within all the major segments of information processing - data processing, office automation, telecommunications, and information dissemination - technological innovations have introduced enormous new potential. These innovations have far-reaching implications for the management of information resources, including the people, equipment, procedures and systems necessary to process and provide information as well as the information itself. This report presents an analysis of the management strategies for addressing the automated office support systems (AOSS) environment as adopted by thirteen federal organizations. (ERA citation 11:021849) 收起