摘要 : PurposeEnterprise social media (ESM) platforms are rapidly diffusing in the business context because they can bring substantial benefits to companies by enhancing their knowledge management (KM) processes. However, such benefits m... 展开
作者 | Kirchner~ Kathrin Jorgensen~ Rasmus Bolisani~ Ettore Scarso~ Enrico |
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作者单位 | |
期刊名称 | 《Measuring Business Excellence》 |
页码/总页数 | 39-51 / 13 |
语种/中图分类号 | 英语 / C93 |
关键词 | Survey Knowledge management Enterprise social media Contributor Lurker Users' typology |
DOI | 10.1108/MBE-11-2020-0155 |
馆藏号 | C-062 |